Support: +92 333 579 3911

SHIPPING INFORMATION

Does Electronica deliver all over Pakistan?

Electronica delivers all over Pakistan through its own logistics or logistics partners e.g. TCS and Leopards. etc

How Long Will It Take To Get My Package?

The expected delivery time of the product will be displayed on the main product page as well and the checkout page.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We have the following payment methods through which you can make a payment:

  • Cash On Delivery
  • Credit/Debit Card
  • Easypay Mobile Account
  • Easypaisa Shop
  • HBL Direct Transfer

ORDER & RETURN

How can I track my order?

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by signing in to your account, under “my order” on your desired order or you can track your order on relevant courier portal

How quickly can I get my order?

We do our best to get your orders delivered by the date listed on the product page. We also offer a premium delivery service for selected brands called Electronica Express. Electronica Express products are delivered within 24 hours in Karachi, and within 48 hours in Lahore and Islamabad.

How do i place an order on Electronica?

Shopping on Electronica is easy ! Once you have found the product you want to buy, just follow the steps below:

  • Open Electronica.pk App/Website.
  • Put the item title on “Search Bar”.
  • Click on the image of your desired item & Click on “Buy Now”.
  • Click on “View Cart” (Add quantity if required) & click on “Checkout Button”.
  • Enter your registered Email Id & Password.
  • Enter your personal details like (Name/Contact Number/Shipping Address with City).
  • Confirm the order details and select your “Mode of Payment”.
  • Click on “Place Order”.
  • Your Order number will appear on your screen.

-Congratulations! your order has been placed.

How do I cancel my order?

If your order is not yet on its way to you,  your order is eligible for cancellation, “Cancel Button” will indicate on your desired order that you wish to cancel.
Click on “My Account” and click on “My Orders” in the drop-down
Once you see your order, click the “Cancel” Button

Fill out the cancellation request form
1. Choose the item(s) you need to cancel
2. Make sure you read and agree with the cancellation policy
3. Select your cancellation reason
4. Click on “Submit”

If your order is already on its way to you or if you have already received your order, you may be able to return your product

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