Returns & Refunds FAQs How do I know if my product is eligible for a refund and/or replacement? How long do I have to initiate my request for a refund or replacement? How do I pack my return parcel to make sure it arrives in adequate condition? What can I do if my return request was not accepted? Do I have to pay shipping charges when I return a product? How can I track my return? How long will it take to receive my replacement? How will I get my refund and how long will it take? Do I also get refunded the shipping charges when returning a product? Do I have to pay shipping charges when I return a product? Do I have to return all products in my order? Can I return my items after the return window has expired? Issue still not solved? Contact Us Customer Care
